About Olivier Fleury French Antiques
Terms of Sale
Return Policy: At Olivier Fleury French Antiques, we strive to ensure the satisfaction of our customers with their online purchases. If, after receiving an item, a customer is not happy with their purchase, we offer a 48-hour return policy. It is important to note that the customer is responsible for both the shipping costs and insurance during the return.
Upon receiving the item in good condition, we will promptly issue a refund in the same manner of payment as it was purchased. We aim to make the return process as seamless as possible, understanding that sometimes a piece may not meet your expectations.
Shipping, Handling & Insurance Policy: As a service to our valued customers, Olivier Fleury, Inc. provides information for shippers. However, it is essential to clarify that we do not receive any commission from shipping companies, nor do we receive any special treatment. If you are interested in their services, you will have to directly contact the shipping companies.
While we make every effort to ensure that your purchased item reaches you safely, it is important to note that Olivier Fleury, Inc. will not be liable for any damage caused by the shipper during transit. However, we are committed to assisting our clients with any necessary claim processes. Rest assured, we will provide all the required documents, such as pictures and invoices, to support your claim.
Payment: At Olivier Fleury French Antiques, we offer several convenient payment options to facilitate your purchase. We accept personal checks, Paypal, Visa and MasterCard or Zelle. We aim to provide a secure and straightforward payment process for our customers, ensuring a seamless shopping experience.
Should you have any further questions regarding our return policy, shipping guidelines, or payment options, please do not hesitate to contact us. Our dedicated team is ready to assist you in any way we can.